Privacy Policy

Our Commitment to your Privacy

Here at Arbeia Asbestos, we take privacy seriously and will only use your personal information to administer your account and to provide the products and services you request from us.
We only hold information that is necessary, any personal data we collect from you is lawfully managed under the terms of the General Data Protection Regulation (EU) 2016/679 (‘GDPR’).

What Information do we hold?

• Name
• Address
• Phone number
• Email
We NEVER store sensitive data or credit card information.
• In addition to retaining personal data, we have CCTV monitoring on site 24 hours a day, therefore all visitors to the premises may be recorded. This is routinely monitored to maintain the security of the premises and for preventing and investigating crime.

How is the Information used?

• To take and process orders
• To provide delivery information
• To send invoices / receipts
• Credit control purposes
• To hold special pricing information personal to your account
Note – You are under no contractual obligation to provide us with your personal data. However, failure to provide any necessary data may mean that we cannot fulfil orders that may be due to you.

Who has access to the information?

Trained staff, using password protected computers with anti-virus. Our server is on site.
Although we will make every reasonable effort to prevent data breaches, we cannot guarantee the security of information. However, we promise to notify the suitable authorities of data breaches, and to notify you if there is a threat to your rights or interests.
We will NOT sell, trade or rent your name or personal information to anyone else. We DO NOT sell, trade, rent or provide outside access to our mailing list at all.
Arbeia Asbestos will not release your personal information to anyone unless required by law, search warrant, court order or fraud investigation.

How long will we keep your information for?

Information will be stored as long as we are permitted or required by relevant law or regulation. We will only retain your personal data for as long as necessary, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights as a customer

You have the right to enquire about the information we hold.
If you no longer consent Arbeia Asbestos to hold your personal information, please inform us by email; info@arbeiaasbestos.co.uk or speak to a staff member.